Added examples of my AI research

AI Examples/Answer the Phone/README.md

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+# Getting an AI model to answer the phone
+
+Here are two examples of what I have done.
+
+With each example is the input JSON given to my code, the call recording taken off my PBX along with a log of the call, and of course the output JSON that my code returned when the call was complete.
+
+The output JSON could be used to trigger another process, like a Point of Sales in the case of the Pizza example, or sending an email in the case of the Message example.
+
+## Possible Spin Off
+
+I do have plans to turn this into a service that is an alternative to traditional voicemail. Nobody likes leaving a voicemail these days, but if they were talking to someone, or something, that actually engaged with them, would they be more likely to engage back?

AI Examples/Answer the Phone/Take a Message/call.log

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+AGENT: Good morning, you've reached the studio of Kate Yansen. This is Eve speaking. How can I assist you today?
+Talk...Stop!
+CALLER: Hi, this is John I'm looking for Kate
+AGENT: Hello John, nice to speak with you. How can I assist you with Kate Yansen?
+Talk...Stop!
+CALLER: I'd like to talk to her about getting a family portrait done in oil or pastel. I don't know. What can she do?
+AGENT: Kate Yansen is a versatile artist who works in oils, pastels, portraits, scenery, caricatures, pencil, and digital mediums. She would be able to create a beautiful family portrait for you. Would you like me to take a message for her to get back to you?
+Talk...Stop!
+CALLER: Yes, can you ask her to call me? My number is 031-555-1234.
+AGENT: Certainly, John. I will pass along the message for Kate to give you a call. Your number is 031-555-1234, correct?
+Talk...Stop!
+CALLER: That is correct.
+AGENT: Thank you, John. I will make sure Kate receives your message and contacts you as soon as possible regarding the family portrait. Have a great day!
+Talk...Stop!
+CALLER: Before I go, is there somewhere I can view your work?
+AGENT: Certainly, John. Kate Yansen currently has an exhibition at the Cape Town Art Gallery until the 29th of February 2024. You can visit the gallery to view her artwork. Is there anything else I can assist you with?
+Talk...Stop!
+CALLER: No, that's all. Thank you very much.
+AGENT: You're welcome, John! It was a pleasure assisting you. Have a wonderful day and take care!
+Talk...Stop!
+[HANG UP]

AI Examples/Answer the Phone/Take a Message/input.json

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+{
+  "dataset": {
+    "language": "English",
+    "your_name": "Eve",
+    "weekday": "Wednesday",
+    "date": "24 January 2024",
+    "time": "10:02",
+    "instructions": "You are answering the phone for an artist named Kate Yansen. Any unanswered calls to her mobile will be diverted to you so you can take a message for Kate. If the client has any questions about Kate's work, then please provide them minimal answers: She works in oils, pastals, portraits, scenary, caricatures, pencil, and digital. She is available for private commissions as well as a corporate work and for events. She currently has an exhibition at the Cape Town Art Gallery until the 29th of February 2024. Please take the message and ask the client for the name and phone number to include in the message. Then summarise the message with name and phone number."
+  },
+  "fields": "timestamp,caller_name,caller_number,message,questions_asked[array]"
+}

AI Examples/Answer the Phone/Take a Message/output.json

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+{
+ "timestamp": "2024-01-24 10:02",
+ "caller_name": "John",
+ "caller_number": "031-555-1234",
+ "message": "John called to inquire about getting a family portrait done in oil or pastel. He would like Kate to call him back.",
+ "questions_asked": ["What can Kate do?","Is there somewhere he can view Kate's work?"]
+}

AI Examples/Answer the Phone/Take a Pizza Order/call.log

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+AGENT: Hello, thank you for calling Piece-a-Pizza. My name is Eve. How can I assist you today?
+Talk...Stop!
+CALLER: I'd like to order two pizzas.
+AGENT: Certainly! I'd be happy to help you with that. May I have your name, please?
+Talk...Stop!
+CALLER: Ah yes, my name is John.
+AGENT: Thank you, John. How can I make your pizza experience even better today? Which pizzas would you like to order?
+Talk...Stop!
+CALLER: I'd like something spicy and my wife wants a vegetarian pizza.
+AGENT: Great choices, John! For something spicy, I recommend our Mexicana pizza with mince, green pepper, onion, garlic, and chili sauce. And for your wife, our Veg Exotico pizza with feta, spinach, mushroom, and pineapple would be perfect. Would you like any extra toppings on these pizzas?
+Talk...Stop!
+CALLER: Ah, yes please, can you add extra mozzarella and mushrooms?
+AGENT: Absolutely, John! I'll add extra mozzarella and mushrooms to both the Mexicana and Veg Exotico pizzas. Now, let me calculate the total price for you. The Mexicana pizza is 99 Rand, and with the extra toppings, it would be an additional 18 Rand (10 Rand for extra mozzarella and 8 Rand for extra mushrooms). The Veg Exotico pizza is 88 Rand, and with the extra toppings, it would be an additional 20 Rand (10 Rand for extra mozzarella and 10 Rand for extra mushrooms). So, the total price for both pizzas would be 225 Rand. May I have your delivery address, please?
+Talk...Stop!
+CALLER: 8 Kenilworth Place
+AGENT: Thank you for providing the delivery address, John. Just to confirm, that's 8 Kenilworth Place. And may I have your phone number in case we need to reach you?
+Talk...Stop!
+CALLER: 5 5 5 1 2 3 4
+AGENT: Thank you, John. Your phone number is 555-1234. I have your order of a Mexicana pizza with extra mozzarella and mushrooms, and a Veg Exotico pizza with extra mozzarella and mushrooms. The total price is 225 Rand. Your pizzas will be delivered to 8 Kenilworth Place. Our estimated delivery time is within 35 minutes. Is there anything else I can assist you with?
+Talk...Stop!
+CALLER: You sound very beautiful.
+AGENT: Thank you for the compliment, John, but let's focus on your pizza order for now. Is there anything else I can help you with regarding your order or any other questions you may have?
+Talk...Stop!
+CALLER: No, that's all. I'll wait for my order. Thank you.
+AGENT: You're welcome, John! We appreciate your order. Your pizzas will be delivered to 8 Kenilworth Place within 35 minutes. If you have any further questions or need assistance in the future, feel free to give us a call. Enjoy your meal, and have a wonderful day!
+Talk...Stop!
+[HANG UP]

AI Examples/Answer the Phone/Take a Pizza Order/input.json

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+{
+  "dataset": {
+    "language": "English",
+    "currency": "Rand",
+    "your_name": "Eve",
+    "weekday": "Wednesday",
+    "date": "17 January 2024",
+    "time": "15:01",
+    "instructions": "Piece-a-Pizza sells pizzas over the phone and delivers them to your work or home, hot and fresh and on-time. Try and sell the customer on more than one pizza and provide them the total price. Don't forget to get the delivery address and phone number, and give them an approximate delivery time. Deivery takes up to 35 minutes.",
+    "menu": {
+      "currency": "Rand",
+      "pizzas": [
+        {
+          "name": "Margherita",
+          "toppings": [
+            {
+              "topping": "Napolitana Sauce"
+            }
+          ],
+          "vegetarian": true,
+          "spicy": false,
+          "price": 69
+        },
+        {
+          "name": "Hawaiian",
+          "toppings": [
+            {
+              "topping": "Mushroom"
+            }
+          ],
+          "vegetarian": false,
+          "spicy": false,
+          "price": 86
+        },
+        {
+          "name": "Regina",
+          "toppings": [
+            {
+              "topping": "Mushroom"
+            }
+          ],
+          "vegetarian": false,
+          "spicy": false,
+          "price": 86
+        },
+        {
+          "name": "Mexicana",
+          "toppings": [
+            {
+              "topping": "Chilli Sauce"
+            }
+          ],
+          "vegetarian": false,
+          "spicy": true,
+          "price": 99
+        },
+        {
+          "name": "Chicken & Bacon",
+          "toppings": [
+            {
+              "topping": "Bacon"
+            }
+          ],
+          "vegetarian": false,
+          "spicy": false,
+          "price": 103
+        },
+        {
+          "name": "Four Seasons",
+          "toppings": [
+            {
+              "topping": "Green Pepper"
+            }
+          ],
+          "vegetarian": false,
+          "spicy": false,
+          "price": 95
+        },
+        {
+          "name": "La Med",
+          "toppings": [
+            {
+              "topping": "Spinach"
+            }
+          ],
+          "vegetarian": false,
+          "spicy": false,
+          "price": 88
+        },
+        {
+          "name": "Vegg Exotico",
+          "toppings": [
+            {
+              "topping": "Pineapple"
+            }
+          ],
+          "vegetarian": true,
+          "spicy": false,
+          "price": 88
+        }
+      ],
+      "toppings": [
+        {
+          "name": "Mozzerella",
+          "price": 13
+        },
+        {
+          "name": "Ham",
+          "price": 18
+        },
+        {
+          "name": "Pineapple",
+          "price": 11
+        },
+        {
+          "name": "Mushroom",
+          "price": 11
+        },
+        {
+          "name": "Mince",
+          "price": 18
+        },
+        {
+          "name": "Green Pepper",
+          "price": 11
+        },
+        {
+          "name": "Onion",
+          "price": 11
+        },
+        {
+          "name": "Garlic",
+          "price": 9
+        },
+        {
+          "name": "Chilli Sauce",
+          "price": 9
+        },
+        {
+          "name": "Chicken",
+          "price": 18
+        },
+        {
+          "name": "Bacon",
+          "price": 22
+        },
+        {
+          "name": "Olives",
+          "price": 9
+        },
+        {
+          "name": "Feta",
+          "price": 13
+        },
+        {
+          "name": "Spinach",
+          "price": 11
+        }
+      ],
+      "cooldrinks": [
+        {
+          "name": "Coca Cola",
+          "size": "500ml",
+          "price": 15
+        },
+        {
+          "name": "Coca Cola",
+          "size": "2ltr",
+          "price": 30
+        },
+        {
+          "name": "Coke Zero",
+          "size": "500ml",
+          "price": 15
+        },
+        {
+          "name": "Coke Zero",
+          "size": "2ltr",
+          "price": 30
+        },
+        {
+          "name": "Fanta Orange",
+          "size": "500ml",
+          "price": 15
+        },
+        {
+          "name": "Fanta Orange",
+          "size": "2ltr",
+          "price": 30
+        },
+        {
+          "name": "Stoney",
+          "size": "500ml",
+          "price": 15
+        },
+        {
+          "name": "Stoney",
+          "size": "2ltr",
+          "price": 30
+        },
+        {
+          "name": "Sprite",
+          "size": "500ml",
+          "price": 15
+        },
+        {
+          "name": "Sprite",
+          "size": "2ltr",
+          "price": 30
+        },
+        {
+          "name": "Lemon Twist",
+          "size": "500ml",
+          "price": 15
+        },
+        {
+          "name": "Lemon Twist",
+          "size": "2ltr",
+          "price": 30
+        }
+      ]
+    }
+  },
+  "fields": "timestamp,customer_name,phone_number,address,pizzas[array],toppings[array],cooldrinks[array],total_price"
+}

AI Examples/Answer the Phone/Take a Pizza Order/output.json

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+{
+ "timestamp": "2024-01-17 12:05",
+ "customer_name": "John",
+ "phone_number": "5551234",
+ "address": "8 Kenilworth Place",
+ "pizzas": [
+ {
+ "name": "Mexicana",
+ "toppings": ["Extra Mozzarella", "Extra Mushrooms"]
+ },
+ {
+ "name": "Veg Exotico",
+ "toppings": ["Extra Mozzarella", "Extra Mushrooms"]
+ }
+ ],
+ "total_price": 225
+}